+ 500 FS
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Cookies Policy
This Cookies Policy explains how LevelUp Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any applicable website terms. Cookies help us provide a reliable online experience, remember selected preferences, understand how our website is used and support security. You can manage cookies through your browser settings, although disabling some cookies may affect the availability or performance of certain website features.
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What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise your device or browser and remember certain information about your visit. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be associated with other information we hold about you.
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We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. For convenience, this policy refers to cookies and these similar technologies collectively as cookies. These technologies may be placed by LevelUp Casino or by selected third-party service providers acting on our behalf or providing services that support the website.
Cookies can be session cookies or persistent cookies. Session cookies are used during a single browsing session and are normally removed when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains active depends on its purpose and the settings applied to it.
Why we use cookies
- To make the website function correctly and provide requested online services.
- To maintain sessions, remember settings and support account-related features.
- To help protect the website, accounts, transactions and users from fraud, misuse and security threats.
- To understand website traffic, performance and general usage patterns.
- To remember language, region, display and other preferences where available.
- To support communications, promotions or content that may be relevant to your interests, where permitted by law and subject to your choices.
- To identify technical faults, improve navigation and develop website features.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support page navigation, secure areas, account access, session management, fraud prevention, load balancing and other essential technical operations. Without these cookies, parts of the website may not work properly. Because they are necessary for the operation and security of the website, they may not be capable of being switched off through every cookie control.
Preference and functionality cookies
These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember display preferences, language settings, consent choices or other options selected during a visit. If you remove or refuse these cookies, you may need to enter your preferences again, and some features may not operate in the way you expect.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links used, time spent on pages, browser or device type, general location information and technical performance. We use this information in an aggregated or otherwise appropriately managed form to monitor performance, identify improvements and understand which content is useful.
Security and risk-management technologies
We may use cookies and similar technologies to help detect suspicious activity, prevent unauthorised access, protect accounts and support compliance processes. These technologies may assess information about a device, browser, connection or website interaction. They are intended to protect the website and users and may operate alongside other verification and security measures.
Advertising and marketing cookies
Where permitted and where applicable, advertising or marketing cookies may help measure the effectiveness of communications and show content or promotions that may be more relevant to a user. These cookies may allow information about website activity to be associated with advertising or marketing services. We will use appropriate controls and seek consent where required by applicable law. You can manage these choices through available consent tools or your browser settings.
Third-party cookies
Some cookies may be set by third parties whose services are used on or through the website. These parties may include providers of analytics, security, payment, identity, technology, advertising or support services. Third parties may process information under their own privacy policies and terms. We do not control every cookie used by third parties, so you should review their information if you want to understand how their technologies operate.
Managing your cookie choices
You can manage cookies in several ways. If the website provides a cookie banner, preference centre or similar tool, you can use it to accept, reject or adjust optional cookie categories. Your choices may be stored in a cookie so that they can be remembered. If you clear your browser data, use another browser or access the website from another device, you may need to make your choices again.
Most internet browsers allow you to view, block, delete or restrict cookies through their privacy or settings menus. Browser controls differ, so refer to your browser provider’s instructions for guidance. You may also be able to block third-party cookies separately from other cookies. Blocking all cookies may cause the website, account services or security features to operate incorrectly.
- Open the privacy, security or settings menu in your browser.
- Find the controls for cookies, site data or tracking technologies.
- Choose whether to allow, restrict or delete cookies.
- Review the result by returning to the website and adjusting your preferences if necessary.
Please note that cookie controls are separate from other privacy choices and from any responsible gambling tools available through the website. Changing cookie settings does not close an account, cancel marketing subscriptions, alter account limits or change any gambling-related settings. Those matters must be managed through the relevant account or support process.
Some features may rely on strictly necessary cookies or similar technologies. If these are disabled, you may be unable to sign in, remain signed in, complete certain processes, use secure areas or receive the full benefit of the website. We may still use information that is required for security, legal, regulatory or operational purposes, subject to applicable privacy requirements.
Privacy, updates and further information
Information collected through cookies may include technical and usage information such as your internet protocol address, browser type, device details, operating system, approximate location, referring website, pages viewed, actions taken and the date and time of access. The information collected depends on the cookies enabled, the features you use and your choices. We handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.
We may use, disclose or retain cookie-related information for purposes described in our Privacy Policy, including providing services, maintaining security, improving the website, responding to enquiries, meeting legal or regulatory obligations and protecting our rights. Where service providers process information for us, they may do so under contractual or other arrangements appropriate to the services they provide.
Cookies may be updated, removed or replaced as the website, technology, service providers or legal requirements change. We may also revise this Cookies Policy from time to time. When we make changes, the updated version will be made available on the website and the revised date may be shown where appropriate. You should review this page periodically so you remain informed about our use of cookies.
If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the available contact or support options on the LevelUp Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests relating to personal information may be subject to identity checks and any applicable legal requirements.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies that are necessary for operation and any optional cookies you have accepted through the available controls. Your browser settings and consent choices remain available to you, and you can change them at any time, subject to the effect this may have on website functionality.
